AUSTRALIA: All domestic shipping is a flat rate of $12. Because we know how excited you are to receive your new leather pieces from us, we only ship express with Australia Post so you will receive your package as soon as possible. Once your item is shipped, you will be provided with a tracking number via email, so you can track you parcel via www.auspost.com.au.
INTERNATIONAL: We use Australia Post. Your shipping will be calculated at checkout or be a flat rate. You will be provided with a tracking number so you can track your parcel. In some instances, tracking may not be available once shipment has left Australia. Please contact us if you require more information. Please allow around 7-15 business days for delivery of goods.
Please note: Tracking is available Monday to Friday. However it may take 24 hours for tracking information to be available.
Please be aware that duties and taxes may be payable at your cost when your order arrives into your country. You are able to get more information on these additional charges via your local customs office. Customs charges and duties are the responsibility of the Customer and will not be refunded by Kailani Leather.
DELIVERY TIME FRAMES
The above time frames are to be used as a guide only and commence from the date of dispatch. Kailani Leather will do its utmost to meet the indicated delivery times but is not held responsible for any delay caused by the postal service or customs clearance. If delivery is attempted and nobody is available to accept the parcel, in most cases it should be held at your local postal facility for a period of time. If you are not contactable and your parcel is unable to be delivered, it will be returned to us and we’ll then contact you to arrange alternate delivery. Please note that any parcels that return to us, will incur a reshipment fee.
When you place an order for shipment within Australia with Kailani Leather you will be sent an Order Confirmation email first. I will then package your order up, & it will go out with our next postal run. You will then receive a second email with an Australia Post tracking number for you to track, tracking sometimes can take a day or 2 to be updated.